Privacy Policy


All About New Zealand Ltd is committed to protecting the privacy of personal information that the Client provides via any of our websites. The purpose of this Privacy Policy to provide you with information about how All About New Zealand Ltd manages Client information.

Please ensure that you take time to read and understand this Policy. By using this website, you are deemed to have read and agree to be bound by this Policy.

Thanks for being part of the All About Whitianga website, we appreciate you using, viewing and listing your business or organisation on the Website. All About New Zealand Ltd really want to make our community thrive!

Privacy Policy Statement

The web site is managed, maintained and marketed by the company All About New Zealand Ltd.

Our postal address is:
5 Eyre Street
Whitianga 3510
New Zealand

We can be reached via This email address is being protected from spambots. You need JavaScript enabled to view it..

For each visitor to our Web pages, our Web server automatically recognizes only the ISP domain name of the visitor, we do not trap email addresses.

We collect only email addresses of those who communicate with us via email and those who join an opt-in mail list, aggregate information on what pages visitors access or visit, and information volunteered, such as survey information and/or site registrations.

The information we collect is used to improve the content of our Web pages and is not shared with other organisations for commercial purposes.

There are many links to other websites. All About New Zealand Ltd is not responsible for the privacy policies of these 3rd party websites.

Please contact us if you have any concerns or questions regarding this Privacy Policy Statement.

Collection of Information

All About New Zealand Ltd collects personal information on the Client when they register for the service such as IP addresses and email addresses.

If a Client sends All About New Zealand Ltd personal emails or if other users or third parties send All About New Zealand Ltd correspondence about a Clients activities or postings on the Website, All About New Zealand Ltd may collect this information into a file which is only accessed by authorised personnel. All About New Zealand Ltd may also collect other users comments about you in our complaints department.

All About New Zealand Ltd does not guarantee or accept liability for data or security of any information that Clients and Users transmit or receive through the Website.

The Company's Use of Your Information

All About New Zealand Ltd continuously aims to improve the Website and All About New Zealand Ltd staff use personal identifiable information of our Clients for analysis of things such as Website content and layout, usage, Services and business profiles to enable All About New Zealand Ltd to provide relevant product for our Clients and users.

All About New Zealand Ltd collects Client information to operate business, improve products and services, communications and marketing to the Client, general administration of services, gathering feedback about the Website, responding to Client and user queries, ensuring that the Website is not misused and the maintenance of the All About New Zealand Ltd business systems.

All About New Zealand Ltd will send account and information updates to Clients on the Website or by email. The Client or user may choose at any time to be removed from receiving such messages by opting out.

By registering an account with us via any of our websites, the Client gives consent to the receipt of commercial emails from us or on our behalf, or from our related companies and/or certain third parties (unless you expressly deny such consent at the time of registration). The Client may opt-out of receiving commercial emails at any time. We may always send you non-commercial emails.

All About New Zealand Ltd will use Client contact information that is registered on a Clients account to resolve disputes, to enforce the terms or service or to provide Customer service to the Client.

The Client may decide whether to provide any information All About New Zealand ask from you. In the event that the Client does not want to provide this information, All About New Zealand Ltd may not be able to provide services to the Client.

Sharing of Client information

All About New Zealand Ltd does not share, sell or rent any information that is confidential to the Client. All About New Zealand Ltd may disclose information in the aggregate to advertisers and for other marketing and promotional purposes. In these situations, All About New Zealand Ltd does not disclose these entities any confidential Client information that is not already available for viewing on the live Website.

All About New Zealand Ltd intends to co-operate with all law enforcement inquiries if required and under these situations reserves the right to disclose a Clients personally identifiable information as required by law and when All About New Zealand Ltd believes that disclosure is necessary to protect All About New Zealand Ltd’s rights and/or to comply with a judicial proceeding, court order, or legal process.

Clients use of other users information

A Client may not use other Clients or user's information for commercial purposes, to spam, harass or to make unlawful threats. All About New Zealand Ltd reserves the right to terminate accounts of those who misuse other user's information, or who otherwise violate our terms of service.

Credit Card Security

All About New Zealand Ltd values the protection and security of Client credit card information and uses the Secure Sockets Layer (SSL) protocol, to encrypt Clients information when transmitted over the Internet. All About Whitianga does not hold Client credit card information, it is held securely by an authorised payment gateway service.

General Security

Although All About New Zealand Ltd use safeguards to protect the Clients personal information against theft, loss or unauthorised access, use, modification, disclosure or disposal, as no data transmission over the internet can be guaranteed to be completely secure, All About New Zealand cannot ensure and do not warrant the security of information you transmit or receive through our websites. These activities are conducted at your own risk.

Control of your password

The Client may not disclose their password to any third parties or share it with any third parties. If the Client believes their password has been compromised for any reason, they should immediately change their password.

Use of cookies

The website uses cookies to store user preferences and to record session information. This identifies your computer uniquely but does not harm your computer and does not identify you.

Reviewing and changing your personal information

The Client cannot change their username once this has been registered through the Subscription process.

The Client is able to readily update and change profile and content information on the Website including their email, mobile number, city, region, post code, password and profile. All users have the right to access and correct any personal information (Privacy Act 1993) that All About New Zealand Ltd holds, where such information can readily be retrieved. All About New Zealand Ltd reserves the right to require payment of our reasonable costs in relation to the access to and correction of certain information.

All About New Zealand Ltd recommends that the Client regularly changes their password to help reduce the risk of unauthorised access to your account information.

To protect the Clients privacy and the privacy of others, All About New Zealand Ltd may have to verify the Clients identity before giving the Client access to, or change, information about you.

Links to other websites

All About New Zealand Ltd websites provide links to other websites. Please note that these websites may have different security and privacy policies. All About New Zealand Ltd does not accept any responsibility or liability for any information that the Client divulges to these websites or how those websites or the organisations that own and manage those websites collect, use or disclose such information.

Changes to this policy

All About New Zealand Ltd reserves the right to review or make changes to its policies at any time without giving notice. The Client should check from time to time to see if this policy has changed.


If you have any questions or comments, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it..

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Terms of Service


Welcome to the “All About Whitianga ” website and thanks for being part of the All About Whitianga project. We appreciate that you are viewing our website or that your business is using our services – we really want to make our community thrive!

The purpose of these terms of service is to provide you information about your rights and obligations. Please ensure that you take time to read and understand these terms. By using this website, you are deemed to have read and agree to be bound by these Terms of Service and relevant All About New Zealand Ltd policies.

Terms of service

These terms of service apply to all Products and Services that the Client purchases from All About New Zealand Ltd now and in the future and to your use of this website.

Once a Client has decided on the type of Subscription Plan, Service or Product that they are buying they confirm their selection via the online self-service purchase process, or confirm their decision with an All About New Zealand Ltd staff member to assist to set up a subscription or to provide a service or product that All About New Zealand Ltd offers.  The invoice form also becomes part of All About New Zealand Ltd agreement with the Client.

The Terms of Service also applies to any free or complimentary products or services that All About New Zealand Ltd may offer to a Client.

Definition of words

In these Terms of Service and accompanying Policies, unless the context otherwise requires the following words mean:

  • Client - the person, firm, group, organisation or company acquiring Services or Products under these General Terms of Service and any relevant Policies
  • Charges - the amount payable by the Client for the relevant Products and Services. All Charges are quoted exclusive of GST unless expressly stated otherwise
  • Terms of Service – the terms and conditions set out in this document and provide the nature and boundary of the relationship between the Client and the Company
  • The Company – All About New Zealand Ltd, a company incorporated in New Zealand
  • Intellectual Property Rights – any patent, trademark, service mark, copyright, moral rights, right in a design, right in the content created by All About New Zealand Ltd, know-how, confidential information and all or any other intellectual or industrial property rights whether or not registered
  • Agreement - the Company's agreement with the Client includes the Terms of Service, any relevant Policies and the Client's invoice order
  • Consumer - a user of the All About New Zealand Ltd Products and Services
  • Content - any information, claims, statements, photographs, images, video, text, video, data, trade marks, brands or logos
  • Invoice–statement confirming charges and payment due date required for the product or service as outlined on the statement and provided by the Company to the Client who is purchasing these. Forms part of the Clients agreement with the Company.
  • Working day - means any day of the week other than a Saturday or Sunday or public holiday
  • Website – the All About Whitianga Website
  • Service - any service the Company provides to the Client or Users of the Website
  • Product – any product the Company provides to the Client or Users of the Website
  • We, us and our refers to the Company
  • You and your refers to you
  • User - any user of the website
  • Plan – refers to the product offered to the Client which details the Subscription term and type of services the Client will receive from the Company
  • Category – refers to the specific categories on the Website that are listed under each Guide area
  • Guides – refers to the Guides on the Website such as Visitor, Local and Community
  • Subscription – refers to the specific period of time that a Client subscribes to a Plan.

What the Company will deliver for the Client

The Company will deliver the Services to the Client within 4 weeks of confirmed payment of the Clients Plan and Subscription or additional service, unless otherwise agreed between the Client and the Company.

Client obligations

All Plans, Subscription and content must be for Clients that operate legally within the local area.

The Client is responsible for obtaining the necessary consents or licenses that are required for their content (or any connection to it) that is used for their Plan, Subscription, online Services or Advertising.

The Client will provide the Company with accurate information, text, graphic design, photography and video material in a timely manner and as appropriate for their plan or advertising to enable the Company to effectively deliver the Services. The Client is solely responsible for ensuring the accuracy and completeness of the material.

The Client will not (and will not permit others to) reproduce the Services prepared by the Company without the Company's prior written consent.

The Client will not use any unauthorized automated method such as but not limited to a robot, spider, crawler or scraper to access the Website or the Company's Services or Products for any purpose.

If the Client provides a link to this Website the Client agrees not to use any Company logo, trademark or other proprietary graphic as part of such link without the express prior approval of the Company.

The Client agrees to indemnify the Company against any loss, liability or damage that the Company may suffer or become liable for as a result of the Clients failure to follow the terms of this agreement and supporting policies.

The Client agrees that they will not onsell any Products or Services they have received from the Company to any other businesses, groups or organisations.

Where there are no charges for Services the Client agrees that any content submitted online is undertaken by a person who has the authority to do so and the person submitting the form will be bound by all terms stated within the Terms of Service and Policies.

Plans, Guides, Subscriptions and Category areas

The Company aims to provide a website that gives visitors to the site relevant quality local products and services that are showcased to a high calibre. As such the Company has the right to determine the look, final content and the final Plan, Guide, Subscription and Category area of a Clients content on the Website.

Content, presentation and appropriateness

The Company reserves the right to approve all website content. If any of the material is deemed to be inappropriate, misleading, offensive, defamatory or unlawful the Company will have the right to remove the material.

The Company is not responsible for creating content for the Client unless the Client engages the Company to do so.

If the Client engages the Company to create content for them the Client will provide the Company with relevant content that can be added to the Website. The Company is not obliged to provide proofs for any of the content to the Client prior to publishing

The Company does not guarantee how the Clients online content or features will be presented to users of the site as this is dependent on many different factors including the end-users online capabilities, technology and functionality of devices used to access the site.

Testimonials and Endorsements will be published at the discretion of All About New Zealand Ltd and do not necessarily reflect the opinion of All About New Zealand Ltd. 

The information, views and opinions expressed on the Mercury Bay News area, blogs and on this web site are soley those of the original authors and other contributors. These views and opinions do not necessarily represent those of the All About New Zealand Ltd company, it's staff, and/or any/all contributors to this site.

User names and passwords

Clients must ensure that only authorised administrators of the Client’s business or organisation have administration rights to the Website login and that they keep their name and the user name and password secure and confidential at all times.

If the Company receives an instruction from the Client that is accompanied by suitable verification (i.e. PIN number, password, Client email address, invoice number) we will assume that this has been authorised by the Client.

The Company will not be liable to the Client or any third party for any losses, costs, claims or damages arising as a result of any misappropriation or misuse of any of your authorised administrators’ user names and passwords.

Intellectual property and ownership

The Company owns and is licensed to use, all rights including copyright in the products and services on the website, text, graphics, images, production specifications, domain names, logos, brand names, badges, software, business contact information and data collected in relation to the products and services on the website and all content that is published, posted or uploaded on the website.

The Client grants worldwide, perpetual, royalty free license to the Company to publish, reproduce and adapt the material without limitation. The Company does not endorse the Client’s goods or services.

The Client may not use any of the Company content without prior approval except through the content that the Company allows to be shared through social media platforms such as Facebook and Twitter and linked back to the Company website.

The Client acknowledges that the Company is the proprietor and is the authorised licensee of the copyright, trade marks and all other intellectual property rights in any Content displayed or available through the Website. No content may be reproduced, published or transmitted without the Companys prior written consent.

The Client agrees that they will remove or cease any link upon the request of the Company's staff.

The Client agrees that all Intellectual Property Rights in any content produced by the Company for the Client, except for material originally supplied by the Client, will remain the exclusive property of the Company.

Payment and termination of services

The Client will pay Subscriptions in advance and in accordance with the requirements of the online payment system.

The Client will receive the Company's correspondence, invoices and receipt of payment via email to the Clients nominated email address.

The Client is responsible for payment of all invoices that have been issued by the Company for subscriptions, services or products as stated on the invoice.

If the Clients Subscription is not renewed by the expiry date of the Subscription or Service date the Company has the right to suspend or terminate the Clients Subscription.

The Company may review the cost of Subscriptions, Plans and Services and will notify the Client of any changes to these on the Website.

The Company will be under no obligation to continue to deliver any Services to the Client if a Subscription or additional service has expired or if the Client enters into any insolvency process or has a receiver or administrator appointed.

If the Client no longer wishes to receive services from the Company, the Client will not be entitled to a refund of any Subscription charges that have been paid in advance for Plans, Advertising or Services.

If the Client terminates the Subscription prior to the expiry of the relevant Subscription term , the Company will not be obliged to remove any content or cease the delivery of those Services.

The Website uses PayPal and Stripe as its providers for its online credit card transactions and payments are processed in real-time and PayPal and Stripe are responsible for providing a secure gateway for these payments. The Website has the sole discretion to change its providers for online credit card transaction services and it will be the responsibility of the online credit card provides to provide a secure gateway for these payments. 

Collection of client information

The Client agrees that the Company can collect and store information about the Clients business.

The Client agrees that the Company can add the Clients details to the Company’s email newsletter database and other social marketing contact lists. The Client agrees that the Company can communicate with them via these communication channels unless they opt out.

The Company may request information from the Client and if the Client decides not provide this information the Company may be unable to provide service to the Client.

The Client may request that any incorrect information about their business that is stored by the Company is corrected.

The Client agrees that the Company may hold information about the Clients business or organisation and share the information with employees, partners, relevant authorities and/or the applicable intellectual property rights holders (or their representatives) and other businesses

The Company may disclose any information at its absolute discretion in order to satisfy any applicable law, regulation, legal process or government request.

Warranties, indemnities and liability

The Client agrees that they have not relied on any representations made by or on behalf of the Company other than those contained in these Terms of Service and relevant Policies.

The Client agrees that any content that is supplied to the Company to use on the Website or for advertising and promotional material does not infringe on the Intellectual Property Rights, be unlawful or defamatory of any other third party.

Any offers made by the Client to users on the Website must not be misleading to users and must be honoured by the Client.

The Client agrees to indemnify the Company's directors and staff against all claims, costs, damages, suits, demands and liabilities of any nature that are caused directly or indirectly by the Clients act of omission or any breach of any provision of the Terms of Service or any relevant Policies.

The Company, directors and staff are not liable in contract, tort or otherwise for any direct or indirect financial or other loss suffered by the Client that results from the Services, Terms of Service or Policies.

The Company requires the services of third party providers and the Client agrees and acknowledges that the Company is not under obligation to deliver Services where a third party is unable to deliver a service to the Company.

The Company does not guarantee Services will be presented in all the methods which content may be accessed. The Company will not be responsible for the incorrect appearance of any content with the Services.

responsible for the incorrect appearance of any content with the Services.

Without restricting any other provision of these terms limiting any person’s liability, to the maximum extent permitted by law, the Company's total aggregate liability for any claim or claims in any one month period, whether in contract, tort or otherwise that arises in any way from the Services, these Terms of Service or any Policies, shall be limited to no more than an amount equal to the GST exclusive amount actually paid by the Client to the Company in respect of the relevant Services in the one month period prior to the event or events giving rise to the claim or claims.

The Company may suspend its obligations under the Terms of Service and Policies if the Company is unable to perform its obligations as a direct result of an act of God, fire, wind, flood, riot, war, industrial action or defaults by third parties or other circumstances of a similar nature beyond its reasonable control.

The New Zealand Consumer Guarantees Act 1993 may imply warranties or conditions or impose obligations which cannot be excluded, restricted or modified. These Terms of Service and Policies must in all cases be read subject to those statutory provisions. However, if you are a business using this Website, then you agree that the provisions of the Consumer Guarantees Act 1993 shall not apply to your use of the Website or your reliance on the Website.

The Client agrees to submit to the exclusive jurisdiction of the New Zealand courts.

The Client agrees that they expressly understand that the Company makes no warranties that the Website will meet the Clients requirements or that the website will operate uninterrupted, secure or error-free.

The Client must take all precautions to ensure that the process which the Client employs for accessing this Website does not expose the Client to the risk of viruses, malicious computer code or other forms of interference which may damage the Clients own computer system. The Company does not accept responsibility for any interference or damage to the Clients computer system which may arise in connection with your use of this Website or any linked website.

Dispute resolution

  1. In the first instance the Client agrees to direct any complaints to the Company's Business Development Manager who will investigate the Client’s concerns fairly and within a reasonable time.
  2. If the Client’s complaint is unable to be resolved, it will be referred to the Director for an independent review in accordance with internal policy and resolution methods. The Director will acknowledge receipt of the Client’s complaint within 30 calendar days, and will respond to and attempt to resolve the complaint within a reasonable time, having regard to the complexity of the complaint.
  3. If the Client has undertaken the Dispute Resolution steps one and two and the complaint remains unresolved the Client may take steps relating to the matter in an appropriate New Zealand court or tribunal.


The Company reserves the right to amend these Terms of Service from time to time upon placing any such amendments on this Website.


The staff at the Company wants to ensure that if you have any suggestions, questions or concerns in relation to the Website or the Terms of Service or Policies you understand you can contact us on This email address is being protected from spambots. You need JavaScript enabled to view it.

Our team is passionate about growing our local business and organisations to provide a vibrant local economy and community that we can all enjoy as locals and visitors. If you have any feedback we would enjoy hearing from you.

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